Live Support

Please, check the Frequent problems at the bottom of the page first. For issues related to the Steam version, please check the Steam Support forums.

 

Frequent Problems:

The message “Please copy the installation files to your Age of Empires II folder” is shown?

Copy the files into your Age of Empires II folder, the installer checks if you have The Conquerors installed.

Colors look bad on Windows Vista/7/8?
Go to the /age2_x1 subfolder and run FixAoFE.exe”

My game is in English, not in my own language?
Check out the supported languages here.

My screen turns black or the game crashes when launching age2_x2.exe?

Go to the /age2_x1 subfolder and run FixAoFE.exe to enable windowed mode”

How can I play in windowed mode?

Go to the /age2_x1 subfolder and run FixAoFE.exe”

My game starts very slow?

Go to the /age2_x1 subfolder and run FixAoFE.exe, then disable the auto portforwarding”

I cannot run the Launcher on my Virtual Machine/Linux?

Download the manual installation here and unzip all the contents into your AoE2 folder.

Enjoy!